At VIGA Boutique Collections, we strive to provide high-quality products and a seamless shopping experience. Please read our policy carefully before making a purchase.
Order Cancellation
Orders can be cancelled within 12 hours of placing the order.
Once the order is processed or shipped, cancellation requests will not be accepted.
To cancel an order, please contact us immediately via: 📞 +91 94875 33283 📧 vigaboutiquesales@gmail.com
Refund Policy
We offer refunds only under the following conditions:
If the product received is damaged, defective, or incorrect
If the product is out of stock after payment is made
Refund Eligibility
You must notify us within 48 hours of delivery
The product must be unused, unwashed, and in original condition with tags intact
Proof such as images or videos must be provided for verification
Non-Refundable Items
Customized or made-to-order products
Items purchased during sale or clearance offers
Minor color variations due to lighting or screen differences
Return Process
Contact us via phone or email within 48 hours of delivery
Share order details and proof of issue
Once approved, we will guide you on the return process
Refund Processing Time
Refunds will be processed within 5–7 business days after approval
The amount will be credited to the original payment method
Shipping Charges
Shipping charges are non-refundable
Return shipping costs may be borne by the customer unless the issue is from our side
